Terms & Conditions

1.Introduction

www.edenstea.in is a website (the “Website”) operated by Eden’s International (the “website owner”). The Owner and its affiliates (or “we” or “us” or “our”) provides the website content or any of the pages comprising the website to visitors (“Visitors”), normally referred to as “you” or “your” hereinafter, subject to the terms and conditions / the privacy policy and any other relevant policies and notices which may be applicable to a specific section or module of this site. By browsing, accessing or using any other facilities or services provided by this website you are agreeing to the terms & conditions given below, all of which are called the “Agreement” and which is made between you and us.

2.Website Availability

Eden’s International may suspend the website for any reason whatsoever and shall not be liable to you for any such susoension.
Eden’s International reserves the right to make any modifications or changes or discontinuations of any products or services or policies or features of the website without prior notice.
Eden’s Internationals reserves the right to take any necessary legal actions in case of any illegal and/or unauthorized use of the website and in any breach of these terms & conditions.

3.User Eligibility

This website is available only to person who can legally capable of entering into binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” by Indian Contract Act, 1872 – including minors, un-discharged insolvent etc. are not eligible to use this website. If you are a minor, i.e. below 18 years, shall not register as a User of www.edenstea.in and shall not transact on this site. Eden’s International reserves the right to terminate such membership and / or refuse to provide the access to the website.

4.Your Account and Registration Obligation

While using this website you are sole responsible for maintaining the confidentiality of your Display Name and Password and all activities that occur under your Display Name and Password. If you provide any inaccurate, incomplete, untrue, not current or not in accordance with the “Terms & Conditions” and or we have reasonable grounds to suspect that any such information is false, Eden’s International have the right to indefinitely suspend or terminate or block access of your membership on the website.

5.The Contract between you and the Partner

After placing an Order, you will receive acknowledgement of order confirmation email from Eden’s International. But this does not mean acceptance of order but an offer to www.edenstea.in to buy a product from our Parent Organization that offers the product for sale via the website.
All orders are subject to acceptance by the website and the website will confirm such acceptance by sending an email which confirms the product or products has been dispatched (dispatch confirmation) and the contract will be formed between you and the website thereafter.
Each contract associated only with those products whose dispatch confirmation has confirmed through dispatch confirmation email.
Your contract with Eden’s International relates only to your use of the website and the services provided by the website.

6.Credit Card Payment

In credit / debit card transaction, you must use your own card. Eden’s International or www.edenstea.in will not be liable for any kind of card fraud. In any such fraudulent activities, the liability will be entirely on the user.

7.Trademark, Copyright and Restriction

The entire contents of this website including images, illustrations, audio/videos clips are protected by copyright, trademarks and other intellectual property rights. Materials on this site is solely for your personal use but not commercial use. The User must not copy, reproduce, republish, upload, post, transmit or distribute any such materials on this website in any way, including by email or other electronic means whether directly or indirectly. Also the User must not assist any other Person to do so without the prior written consent of the owner. Violation of any such will be an offence and legal action will be taken.

8.External Links

Any external links on this website may be provided for your convenience, but they are beyond control of the website owner and no representation is made as to their content. Use or reliance on any external links and contents provided thereon, is at your own risk. While visiting any external links you must refer to the Terms & Conditions of that external website. You are not allowed to create any hypertext links with this website without prior written permission of the owner. Please contact us at info@edenstea.com if you would like to link with this website or would like to request a link to your website.

9.Indemnity

You shall indemnify and hold harmless to Eden’s International, its owner, licenses, affiliates, subsidiaries, group companies (as applicable) and their respective employees, from any claim or demand or actions including reasonable attorneys’ fees made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, privacy policy and other policies or your violation of any law, rules or regulations or the rights (including infringement or intellectual property rights) of a third party.

10.Disclaimer of Warranties and Liability

Neither the website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors, or omission of any price information or the transmission thereof, or of any actions taken in reliance thereon or occasioned or by reason of non-performance or interruption, or termination thereof.

The Eden’s International will not be liable to You in any way or does not warrant that this website, information, content, product (including software) or services included on or otherwise provided to you through this website, their servers or electronic communication sent from us are free of viruses or other harmful components.
Nothing on this website constitutes, or is meant to constitute, advice of any kind. All the products sold on this website are governed by different State Laws and if Eden’s International is unable to deliver any such product due to implications of state laws, then will return or will give credit for any advance amount received from the sale of such product.

A valid phone no will be required while placing order on the website. By registering your phone no on our website, you consent to be contacted by Us via phone call or SMS alerts in case of any order or shipment or delivery related updates. We will not use your contact no for any kind of promotional calls or SMS, unless you are a member of our loyalty program or regular customer.

11.Disputes
Any dispute, controversy or claim arising out of or relating to this Agreement or the breach, shall be tried to be resolved amicably. If any dispute cannot be resolved by such good faith discussion or negotiation then only the court of Chennai shall have jurisdiction in case of any dispute or legal proceedings.

12.Commercial Terms & Conditions

The product here referred is Tea of various varieties and both edible artificial and natural flavors mix with different varieties of tea. Eden’s International reserves the right to change, modify and other alteration without prior notice to the users.

We will not be responsible or assume any liability whatsoever in respect of any loss or damage arising directly or indirectly to you while availing any of the payment method(s) available on the website.
All payments should be made by credit/debit cards, internet banking, e-wallets or other techniques of payments as per the law of Government of India.

All quoted prices are inclusive of currently applicable taxes and packing charges as shown on the website. Eden’s International reserves the right to revise prices from time to time and such price revisions will be effective from the date the change is made.

While communicating with us, please quote the order/reference no. Eden’s International reserves the right to refuse or cancel any order. Such cancellation / refusal will be communicated to you and refund the advance payment if any.
Delivery will normally be effected within 15 working days from the date of credit in our bank account and will be subject to availability of stocks. We will not be responsible for non-delivery due to short payment or defects in payment instrument or procedure. As the delivery will be affected by using third party established courier services, we will not be held responsible for any late delivery or acts beyond its control.
Eden’s International shall not be liable for any default due to natural calamities / disasters or other event(s) beyond its reasonable control.

The sale shall be governed and interpreted in accordance with the laws of India and court(s) at Chennai which shall have exclusive jurisdiction.

The shipping cost may be changed without any prior information to the User. Eden’s International may charge no amount is some cases depending upon the situation or existing policies or offer.

Any dispute, controversy or claim arising out of or relating to this Agreement, or the breach hereof (“Dispute”), shall be tried to be resolved amicably. If a Dispute cannot be resolved by such good faith discussion or negotiation then only the courts of Sivasagar shall have jurisdiction in case of any dispute or legal proceedings.